WePay’s Terms of Service as it relates to Adult Entertainment

Over the past 48 hours, there have been a flurry of conversations and activities related to the Eden Alexander campaign via our partner GiveForward.  WePay honors the privacy of all our merchants and our intention is not to divulge the intricacies of campaigns but to set the record straight. 

The Facts

The campaign was set up on May 11, 2014 and the money collected through May 14, 2014 has been settled to her bank.  Upon reviewing payments starting May 15, 2014 WePay discovered tweets from others retweeted by Eden Alexander offering adult material in exchange for donations.  This is in direct violation of our terms of service as our back-end processor does not permit it. WePay has worked with other adult entertainers who use our service and abide by our terms of service without any issues.

WePay is extremely empathetic to what Eden Alexander is facing and her hardship is unfathomable.  We are truly sorry that the rules around payment processing are limiting and force us to make tough decisions.

WePay notified GiveForward and the campaign has been shutdown as of May 17, 2014.  Upon further review, WePay suspects Eden may not have been aware of the terms of service and we are offering her the ability to open a new campaign for further fundraising.  We have reached out directly to Eden to help.

Thank you, 

WePay

First Look: WePay’s Risk API

Today at the Finovate Spring conference, we’re announcing WePay’s new Veda Risk API publicly for the first time. InvoiceASAP is our demo partner - they’re helping highlight some of the API’s new features.

The new Risk API is an extension of WePay’s longtime risk engine, Veda. For awhile now, Veda has been able to factor in data from a diverse range of sources: how a user behaves on WePay, that user’s “identity footprint” (official business registrations, identity databases, credit reports, etc.), and also that user’s social web footprint (Facebook, LinkedIn, Twitter, etc.).

WePay’s Risk API will now give Veda access to a new data source: custom partner data. Soon any WePay platform partner will be able to pass us risk-related information so that Veda can make better risk decisions.

Product Update: Improving WePay’s Withdrawal Process

Making sure people get paid quickly and efficiently has always been WePay’s first priority. Today we’re announcing a few product changes that should improve that process even further.

Both of the changes outlined below require you to use the latest version of the API. You can implement them whenever you like, and not all changes have to be implemented simultaneously. For more information about WePay’s versioning process, please explore our documentation.

WePay and Heartbleed (CVE-2014-0160)

We’ve received questions across many channels concerning the internet-wide security vulnerability known as Heartbleed. Below is a high-level FAQ to which we will post updates as we have them over the following days.

Customer Profile: InvoiceASAP

As the original mobile-first invoicing platform, InvoiceASAP has always emphasized a seamless user experience. They want their customer to get paid, quickly.

Service providers on the move (plumbers, contractors, caterers, etc.) can really benefit from having an invoicing tool in their pocket. InvoiceASAP’s mobile focus has really resonated with customers – over 194,000 have already registered, with 300 more added every day.

What’s more, InvoiceASAP has attracted customers of all sizes. Their user base is incredibly diverse. They wanted a payment solution that would deliver the right user experience – fast on-boarding, competitive rates, and customizable interfaces – regardless of the size of the customer.