LabStar is a cloud-based software that dental laboratories use to run their businesses. The world of dental labs has recently become inordinately more complicated—with a host of technologies coming into their daily workflow. LabStar seeks to help labs simplify the running of their day-to-day business, with a simple pay-as-you-go model that helps labs handle everything from tracking orders to manufacturing, to HIPAA compliance, invoicing and customer support.
Because lab owners are artists and craftsmen, not technologists, LabStar puts incredible effort into making sure their software is intuitive and easy to use. They also offer the volume-based pricing in the industry with no click fees, license fees, upgrade fees, usage timers, or limitations on users.
When it came to choosing a payment partner, LabStar was understandably choosey. “We talked to over 20 companies. It was one of those projects we maybe got a little carried away with, but we’re glad we did,” said Jeff Noles, Founder and CEO of LabStar.
“There were numerous reason we chose WePay, but it ultimately came down to the fact that you were completely transparent about fees. With WePay, our customers know exactly what they will pay,” said Jeff Noles. These days, dental lab owners have a hypersensitivity to hidden fees. They’re stuck in a bit of a catch-22. The influx of technology into the dental lab industry has brought about a whole slew of solutions the lab owners have to use—that also have associated fees that aren’t either easy to understand or calculate. Like LabStar, WePay makes it easy and keeps it simple to understand the terms of a transaction. In addition, great service and ease of implementation factored into their choice of WePay.
The company in incredibly pleased with its decision. In fact, LabStar even wrote a blog post about their reasons for choosing WePay so their customers could see firsthand why they made the decision.