Hi all,

We’ve received a lot of feedback from our initial beta users.  You can look at the discussion over at GetSatisfaction.

Update: We’re now using ZenDesk exclusively for our Customer Support. Head on over to Support.WePay.com if you have a question or feature request.

A lot of people were having issues with the bank account verification process - Microdeposits take too long (3-5 business days to clear).  But we needed some way to verify that you, the account holder, actually own that account.

And so today, we’re announcing the release of PhotoVerify™, an easier way to verify your bank account (and an industry first).

Take a picture of a check and government-issued photo ID from a camera or smartphone and email it to verify@wepay.com – we’ll process the image and verify your account almost instantly.  You can also scan and upload the image on the account confirmation screen if you’d like.

We hope you like it!  An example photo is below.  And as always, we welcome your feedback.

Head over to WePay to try out PhotoVerify™, sign-up is free.